This Privacy Policy describes how SatyendraNegi.com collects, uses, shares, and protects the personal information of users (“you”, “your”) who access or use our website, courses, training services, and related products.
By accessing or using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information that identifies you, such as:
- Name
- Email address
- Phone number
- Billing address (if applicable)
- Payment details (processed securely through payment gateway providers)
1.2 Usage Data
Information about how you use our website and courses, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
1.3 Communication Data
Information you provide when contacting us:
- Feedback
- Support queries
- Survey responses
2. How We Use Your Information
We may use your information to:
- Provide and manage your access to the training courses
- Communicate important updates, course reminders, or account information
- Improve course content, user experience, and product offerings
- Process payments and provide invoices
- Send marketing and promotional communications (you can opt-out anytime)
- Detect, prevent, and address technical or security issues
- Maintain business and legal compliance records
3. Legal Basis for Processing (DPDP Act 2023)
We collect and process your data only when:
- You have given consent
- Processing is necessary for providing the Services you requested
- Processing is required for compliance with legal obligations
You may withdraw consent at any time by emailing us at info@satyendranegi.com.
4. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Remember your login session
- Analyse site performance
- Improve user experience
You may disable cookies in your browser settings, but doing so may limit website functionality.
5. Sharing Your Information
We do not sell your personal information.
We may share information only with:
- Trusted service providers (e.g., payment gateways, email automation tools, hosting providers)
- Legal authorities, if required to comply with law or court orders
All partners are required to handle your data securely.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data.
However, no online transfer or storage is 100% secure — use the Services at your own discretion.
7. Data Storage & Retention
We retain personal data only as long as necessary to:
- Provide our Services,
- Comply with legal requirements,
- Resolve disputes, or
- Enforce our agreements.
You may request deletion of your data at any time (see Section 9).
8. Third-Party Links
Our website may include links to external websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies.
9. Your Rights (Under Indian Law)
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent for marketing emails
- Request deletion of your data (subject to legal limitations)
To exercise any of these rights, contact us at info@satyendranegi.com.
10. Children’s Privacy
Our Services are not intended for individuals under 18.
We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
Continued use of the Services means you accept the revised Policy.